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International Shipping Policy

YES. We can ship international but please understand our terms and conditions before you place your order and contact us before you order if you have any questions or concerns.

China Postal Service Options:

OPTION 1: Standard Shipping Way

For international orders we now offer a Standard Shipping Way option. A relatively cheaper alternative. However be aware processing in through customs can take time and this method averages delivery in 2-5 weeks. You do receive a Customs ID number that is scanned but the information is limited. And scanning into the actual postal service does generally take 4 to 8 days. Please note: This does not come with a tracking ID. They do issue a Customs ID which we do email to you but it is not updated very often in the postal service syste

 

OPTION 2: Fast Shipping Way

Urgent shipment recommendation,this way is your best option for urgent order in and on average takes about 5-8 business days (does not include weekend days like Saturday or Sunday). It also comes with an EMS tracking ID for tracking your package out of the China and again when it clears your countries customs for delivery.
Please note: although rare if delayed in your country's customs it can take up to 2 weeks for delivery. 

International orders are shipped from our warehouse during business hours, Monday through Friday. If you provided an accurate email address, you will be notified immediately
 

We are obligated by law to put the cost on the outside of the package, so be aware that you may be charged duties and taxes when the package enters your country. As these fees are unavoidable in some countries, Gomagicyoyo cannot be held responsible if these expenses should apply to your resident country.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.

3. Exchanges:                                              

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [customer service email: sales-3@magicyoyo.cn] for further assistance.

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